Adam Wyner, Swansea University
Richard Owen, Swansea University
Patrick O’Brien, BPO Insolvency Ltd, The Speakeasy Law Centre
According to Citizens Advice, the coronavirus outbreak has led to financial turmoil for millions of UK residents, undermining fairness, equality, and economic opportunities. Due to this people might consult online legal advice or qualified lawyers in pro-bono legal clinics. Legal advice clinics are desperately in need of greater capacity for restorative practice to help those with debt problems.
The project aims to support greater capacity in pro-bono clinics by developing, evaluating, and deploying an online Covid-19 debt advice tool. Using the tool, users will receive a tailored legal debt advice document with information about the law, links to forms, and recommended actions based on their needs.